Thanks so much to the great team of Pacific Horizon for making our North Island trip so enjoyable & unforgettable. Great pick-up service and introduction from Debs, friendly & bubbly.
Our ‘Merc’ was superb, stocked with everything we needed and some extras like towels and cuddly blankets to keep us warm. We absolutely enjoyed driving Merc, comfortable & great power.
Maryanne, thank you for all the fantastic service we received and every lunchtime we were thinking of you enjoying those delicious Farrah’s wraps.
We’ll see you again.
Lexi & Rod Kirk
Great trip with a great campervan provided by great customer service ... btw ... did I mention GREAT.
The trip did revolve around the campervan and the ultimate compliment is in the quality of the vehicle and the service that goes behind it. Very happy to recommend Pacific Horizon for their attention to detail that provided the foundation for my trip.
New Zealand, July 2020
Decided to take a "post-lockdown" break and booked a campervan with Pacific Horizon out of Plimmerton.
From the first conversation with Maryann, to dropping the van back at the end of the trip, the experience was excellent. Friendly, prompt, accurate communication, a thorough introduction and "walk-through" of the immaculately presented and superbly equipped van before setting off.
The van itself was as easy as a car to drive and was comfortable to stay in. The only problem now is to decide where to go with the next Pacific Horizon van! Thanks to Maryann, Debs and the team.
New Zealand June 2020
We wanted to thank you as a family for the wonderful time we had in New Zealand with Pacific Horizon. The vacation began when we were picked up by your employee Ed from our Auckland hotel. Ed's cheerful and friendly manner made us forget about the jet lag. Ed was also very helpful on-site back in your office, remounting a holder for the grille on the bed, even though the office was already closed.
Furthermore, the mobile home was handed over to us very cleanly. We also found it very fair with the flexible return of the vehicle during lockdown and the special price you offered us.
We would be very happy to recommend you, and hope that we can book with you again. Until then, we hope you and your great team will stay healthy.
Alex & Ramona Horstmann and family
Germany March / April 2020
Everything about our experience with Pacific Horizon was fantastic.
From before we came, where your website and the email support we received made planning the trip easy, to the great service when we arrived. Everyone we met, at all three of your depots, or talked to by phone or email was really responsive, friendly & helpful. It was great dealing with you all.
The camper itself was great. Powerful enough to get us up the hills but manoeuvrable enough for the twists and turns! It was well equipped and super clean. We loved every minute of it.
UK January/February 2020
Hiring our campervan from Pacific Horizon in Christchurch was a great experience from start to finish. The booking process was easy & efficient - I liked that the extra costs, like the road user charge, was included in the quoted price and that there were no hidden costs. We thought we got good value for money.
Michelle picked us up bang on time from our motel, and did a great job of explaining the workings of the van. The instruction book in the campervan was very useful and well thought out. When we had a query our phone calls were promptly answered and friendly, helpful advice was given. The drop-off process was also easy and Michelle drove us to the Airport. Fabulous!
We has a 2+1 Mercedes Sprinter (5.9m) which suited all our needs. There were two of us, and we slept in the two single beds, which we kept made up as singles all the time (accessing the vehicle from the front or the rear). This meant we had lots of sitting/lying space set up and didn't have to make beds at night time. The kitchen was well kitted out, I particularly liked that the cookware was good stainless steel. The bathroom was compact but worked - it was very handy having our own toilet wherever we went.